Our Team.
Unique experience and a proven track record in delivering when it counts.
Meet the Operations Team
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Jeanene Hill
Group Chief Operations Officer
“I am thrilled to join Market Lane as Group Head of Operations. The calibre of talent and drive this company has, coupled with the amazing vision for the future is an exciting journey I look forward to embracing. I feel very fortunate to be part of the team.”
0413 162 721
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Michael Atkinson
Group Chief Financial Officer
"I’m excited to be joining the Market Lane team as Group CFO. Having worked with Market Lane from almost the very beginning as their external tax and accounting advisor, this feels like a natural next step.”
0432 338 693
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Chris Wood
Group General Counsel
“I’m delighted to be a part of the dynamic Market Lane team supporting our claims and compliance functions and whatever else comes my way.”
0413 600 588
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Taylor Harradine
Group Operations Manager
“My focus is to ensure every interaction with our business is seamless from end-to-end. This is central to our mission and what sets us apart”.
0433 575 077
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Nicole McManemy
People and Culture Manager
“With a strong understanding of people and culture in organisations and a Master’s in Human Resource Management, I’m passionate about contributing to Market Lane’s continued growth by fostering inclusive environments where people feel valued and can thrive.”
0431 740 430
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Mel Fraser
Operations Team Lead
“I spent 12 years as an insurance broker and was involved in many aspects of operations during that time. After returning from having children, I felt it was the right moment to take a new path and focus completely on operations. I look forward to being a part of and contributing to Markets Lane’s exciting future and successes. “
0401 636 786
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Marlon Lobo
Technical Account Operations Manager
“I love supporting colleagues so we can provide exceptional service to customers. Over the past 25 years, I’ve been lucky to work for three General Insurers in Australia and New Zealand. I have a weird penchant for data & financial transactions across the entire lifecycle of an insurance policy and claim. I have truly enjoyed learning about all things ‘operations’ - it's just so huge!”
0431 958 453
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Phillip Ireland
Business Analyst
“With over 20 years’ experience in Business Intelligence reporting and application development, and more than 15 years working across the financial and insurance industries, I bring a strong focus on delivering reliable, insightful solutions that support informed decision‑making. I enjoy collaborating with stakeholders to turn complex data into practical outcomes that add real value to the business.”
0452 412 372
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Kenneth Bandong
Accountant
“Ensuring all financial transactions are dealt with accurately and efficiently. As a detail-oriented and proactive professional, I'm happy to share my years of experience in finance and administration with the thriving team at Market Lane while taking every opportunity to learn and grow in the insurance industry.”
0415 327 260
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Matthew Biesty
Account Operations
“I am delighted to join Market Lane, having graduated high school and beginning my university studies . I am eager to apply my academic learning into the corporate world while developing practical skills amongst the operations team.”
0431 959 989
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James Domingo
Account Operations
“I’m always doing my best to improve our operating procedures so that everything runs more smoothly and efficiently, ultimately making everyone’s time at work easier and more productive.”
02 7254 6851
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Ambrose Konstanidis
Data Operations Engineer
“I thrive on creating systems that work like magic, automating processes to make everyone's lives easier.”
02 7254 6818